🚚 Free UK delivery on orders over £50↩️ 14-day hassle-free returns🔒 Secure checkout — pay with card, PayPal, Klarna & more📦 Order tracking available🎁 Gift wrapping available at checkout🚚 Free UK delivery on orders over £50↩️ 14-day hassle-free returns🔒 Secure checkout — pay with card, PayPal, Klarna & more📦 Order tracking available🎁 Gift wrapping available at checkout
OOrbo Market

Delivery Policy

Last updated: 17 July 2026

We work with trusted suppliers to bring you a wide range of products. Because your items are shipped to you from our supplier, please allow a little longer than a typical high-street order — the estimates below reflect the real timescales so there are no surprises.

Dispatch & Delivery Times

  • Dispatch: orders are prepared and dispatched within 1–3 business days.
  • Estimated delivery: 5–11 business days in total (from order to doorstep), including dispatch and transit.

These are estimates and can vary depending on the supplier and your location within the UK. We'll always show the current estimate on the product page, and you can track your parcel once it's on its way.

Shipping Costs

  • Standard: FREE on orders over £50, otherwise £4.95.
  • Express handling: £4.99 — prioritises the preparation and dispatch of your order.
  • Priority handling: £8.99 — fastest dispatch, for orders placed before 2pm Mon–Fri.

Paid options prioritise how quickly your order is prepared and handed to the courier. Because items ship from our supplier, we still recommend allowing the full 5–11 business days estimate for your order to arrive.

Delivery Areas

We currently deliver to addresses across the United Kingdom, including Northern Ireland, the Scottish Highlands & Islands, and the Channel Islands (additional charges and longer timescales may apply to remote areas). We do not currently ship outside the UK.

Order Tracking

Once your order is dispatched, you'll receive a confirmation email with tracking information where available. You can also view live status updates from your order history page.

Address Accuracy

Please ensure your delivery address is correct at checkout. We use address-lookup technology to help reduce errors, but we cannot be held responsible for delays or non-delivery resulting from an incorrect address provided by the customer.

Missed Deliveries

If you're not available to receive your order, the courier will usually leave a card with instructions for redelivery or collection from a local depot or pickup point.

Delayed or Missing Orders

If your order hasn't arrived within the estimated 5–11 business days, please email us at orbomarket@gmail.comwith your order number and we'll look into it for you straight away. Your statutory rights are not affected by these delivery estimates.