Terms & Conditions
Last updated: 10 June 2026
These Terms & Conditions ("Terms") govern your use of the Orbo Market website and the purchase of products from Orbo Market Ltd ("we", "us", "our"), a company registered in England & Wales. By placing an order with us, you agree to be bound by these Terms.
1. Orders & Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, for example in cases of pricing errors or suspected fraud. You will be notified by email if your order cannot be fulfilled.
2. Pricing & Payment
- All prices are displayed in Pounds Sterling (£) and include VAT where applicable.
- We accept payment via Stripe (card, Apple Pay, Google Pay), PayPal, Klarna/Clearpay, bank transfer, and selected cryptocurrencies.
- For bank transfer orders, your order will be held as "Pending" until cleared funds are received.
3. Delivery
We aim to dispatch orders promptly. Estimated delivery times are provided at checkout and in your confirmation email. Please see our Delivery Policy for full details.
4. Cancellations
You may cancel your order free of charge at any time while its status remains "Processing". Once an order has been marked "Dispatched", it can no longer be cancelled and our standard Returns & Refund Policy applies instead.
5. Returns & Refunds
Under the UK Consumer Rights Act 2015, you have the right to return most items within 14 days of receipt for a full refund. Please see our Returns & Refund Policy for instructions and our returns address.
6. Liability
Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, or for fraud. Subject to this, our liability for any losses arising from your use of the website or purchase of products shall not exceed the total amount paid by you for the relevant order.
7. Governing Law
These Terms are governed by the laws of England & Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.
8. Contact Us
Orbo Market Ltd, 75 Knightthorpe Court, Burns Road, Loughborough, Leicestershire, LE11 4NP, United Kingdom. Email: hello@orbo-market.com